Refund Policy

Refunds & Returns
iCupNoodle does not accept returns or refunds on purchased items unless if the wrong size product was delivered and differs from what was purchased. If you are unhappy with the quality of the product that was received, please reach out to us and we may be able to come to a conclusion.

iCupNoodle is not responsible for any lost, unclaimed or damaged packages and recommend contacting USPS for more information. 

 

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue.

 

European Union 14-day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As mentioned above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.